Resources

Industry information at your fingertips.

A smartphone showcasing a performance report boasts an "Excellent" score of 90%. Nearby papers reveal detailed data, graphs, and assessments from premier service evaluations.

A Successful Mystery Shopping Program

10 Tips to Launch a Successful Mystery Shopping Program

Two people sit at a table, pens in hand, reviewing a document together. A window with greenery hints at their recent field work in the background.
Mystery Shopping Program Pricing

Our Transparent Approach to Program Pricing

A gardening store employee provides premier service to a smiling customer holding a red pot, while a shopping cart sits in the foreground.
Access New Insights About Your Brand

What Employees Are Really Saying About Your Brand

Two women engage in a bit of mystery shopping at the boutique. One wears a yellow blazer, holding shoes; the other in a white top examines a floral dress amidst decor accented by lush plants, ensuring they receive premier service in their fashionable quest.
The In-Store Fashion Retail Experience

The Ultimate Guide for the Fashion Retail Industry

In a bustling car showroom, a salesperson with a clipboard engaged in lively discussion with a man and woman. As part of their field work, the couple evaluated each vehicle’s features, ensuring the premier service they hoped to experience stood up to scrutiny amidst the gleaming cars.

Elevating Dealership Performance

The Ultimate Guide to the Automotive Industry

Two people stand in an empty, sunlit room, one pointing towards a window as if they're discussing plans for premier service or perhaps the findings from their latest field work.

Evaluating the Buyer or Renter Journey

The Ultimate Guide for Real Estate Mystery Shopping

Four people enjoying a meal at a cafe, with a waiter providing premier service as food is served. Plates and drinks are on the table, adding to the pleasant atmosphere.

Delivering Outstanding Guest Experiences

The Ultimate Guide to the Full-Service Dining Industry

A person uses a smartphone app to order pizza, enjoying premier service with options for menu, delivery, and order tracking all visible on the screen.

Key Metrics for the Fast-Food Industry

Maximizing Performance through Mystery Shopping

A bartender in a black shirt, trained in premier service, is handing a credit card receipt to a customer at the bar counter with an array of bottles in the background.

Age Compliance Mystery Shopping

Protect Your Business with Proactive Verification

The Corona beer display at the store exudes a premier service vibe, featuring elegant wooden shelving with cases of Corona Extra and a glowing sign overhead.

Merchandising with Premier Service

A Game Changer in Retail Merchandising

A man in a gray suit stands confidently in front of a staircase, exuding professionalism with arms crossed and a welcoming smile, embodying premier service.

Brand Ambassadors Demystified

The Top 5 Questions Answered about Brand Ambassadors

A smiling person holding a tablet displaying graphs and data charts, capturing the efficiency of premier services in mystery shopping.

Top 5 Reports for Multi-Location Businesses

Mystery Shopping Data Drives Success Across Your Network