Our Programs

Whether you’re looking to increase sales, improve service, or boost customer loyalty, we can customize a program that is right for you.

Mystery Shopping

Assess your customers’ experience. Premier Service’s certified mystery shoppers evaluate the service at your place of business and help identify opportunities for growth.

Merchandising Services

Keep your brand promise with a team of dedicated merchandisers. Areas of expertise include blitz merchandising programs, installations, planograms, promotional displays, signage and more.

Brand Ambassadors

Boost your brand awareness and draw traffic with credible brand ambassadors, trained to represent your product, service, or brand. Brand ambassadors attract attention and engage customers.

Engagement & Visitor Programs

Keep your brand front and center by engaging sales associates on the ground. Premier Service will send brand ambassadors and visitors to educate, engage, and reward front-line staff.

Customer Intercept Programs

Find out how customers experience your brand. Our trained interceptors will engage your customers on location and collect valuable insights about their behaviors and perceptions.

Site Inspections & Audits

Ensure all your locations comply with your standards. Site inspections by our trained auditors will determine if your visual, safety, cleanliness, legal, or pricing guidelines are being followed.

Illuminating Possibilities

Unleashing the Potential of Premier Service's Programs

Step into a world of wonder with Premier Service and explore the extraordinary features and benefits of our captivating programs.

Real-time Reporting

Access your data as soon as it has been validated by our team. We can also “push” reports to you via email.

Request custom reports with views and parameters that meet your requirements.

View scanned versions of supporting material our field team collected during their visits, including receipts, business cards and marketing material.

Our validators read every single survey to check it for content, accuracy, integrity, detail and relevance in responses.

Find the data that interests you most by defining parameters like time, location, business unit and survey question.

Restrict access to your surveys and reports by embedding different levels of security.

Learn how to communicate Mystery Shopping reports across various feedback loops.

Descriptive visual markers that identify the highest and lowest performers across all parameters.